Fervent Events provides in-store sales staff at one major retailer in Canada for a variety of products, and on contract can provide in-store staff at any location. Fervent Events had over 500 in-store sales staff working 2017, contributing directly to companies bottom lines. Fervent works with the client to develop a training program, then trains and monitors reps ongoing performance, and provides reporting.
Reps will demonstrate product benefits, articulate calls to action, and have set targets to attain bonuses in addition to hourly wage. It is important to note no sales agents are commission only, all agents are hourly + bonus. Fervent Events utilizes secret shoppers via a 3rd party to ensure messaging and process is accurate, and the client is being represented properly.